Privacy Policy

Effective Date: August 1, 2027

Welcome to Fēniqs™ ("Fēniqs," "we," "us," or "our"), a brand wholly owned and operated by Shirki Inc.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party payment providers)
Order history

Automatically Collected Information

When you use our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Referral source
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate about your purchases
Improve our products and website
Personalize your shopping experience
Detect fraud and protect our business
Send marketing communications (only where permitted or with your consent)
Comply with legal obligations

3. Payment Information

Payments are securely processed by trusted third-party payment providers. Fēniqs™ and Shirki Inc. do not store your complete payment card information on our servers.

4. Cookies

We use cookies and similar technologies to:

Keep you signed in
Remember shopping cart contents
Analyze website traffic
Improve website performance
Deliver relevant advertising where applicable

You may disable cookies through your browser settings; however, some features of our website may not function properly.

5. Sharing Your Information

We may share information with:

Payment processors
Shipping and logistics providers
Website hosting providers
Analytics providers
Marketing service providers
Legal authorities when required by law

We do not sell your personal information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Meet legal and tax obligations
Resolve disputes
Enforce agreements

8. Your Rights

Depending on where you live, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion
Withdraw consent where applicable
Object to certain processing
Request data portability

To exercise these rights, please contact us using the information below.

9. Third-Party Services

Our website may link to or integrate with third-party services. We are not responsible for their privacy practices. Please review their respective privacy policies.

10. Children's Privacy

Our website is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

11. International Users

If you access our website from outside the country where our business operates, your information may be transferred to and processed in countries with different data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting the updated version on this page.

13. Contact Us

If you have questions regarding this Privacy Policy, please contact: support@feniqs.ca